Frequently Asked Questions
Can I send my measurements in for custom sizing?
Yes, if you ever encounter an item where your concerned about fitting and would like to use your exact measurements for sizing, feel free to email us at osewocean@gmail.com or simply use are custom order form to send in your information after or before ordering. In most cases an “custom measurement” form is available before buying a garment.
How long does it take for my item to be ready to ship?
All orders are made to order unless stated otherwise on our site. Please allow 1-2 weeks for your item to be made and shipped depending on the garment. We will always keep you updated.
How long does shipping take?
Usual shipping timeframe is 2-4 business days, Once your order has been shipped you will receive your conformation email with your tracking number included.
Their is nothing I can personally do if your item is delayed due to USPS
Can I do return items?
No returns. If you ever encounter any issues regarding an item please reach out with in 1-5 days of reviving the item for review and possible accommodation.
Proper & Respectful communication is KEY
THANK YOU.